Ok nn Privacy Policy — Protecting Your Data Is Our Priority

1. What Information We Collect

When registering on the ok nn platform, necessary identification details are collected, including your name, mobile number, email address, and date of birth. A copy of your national ID or passport may be requested for identity verification purposes and will be stored with complete security. For financial transactions, payment method details such as mobile banking numbers are collected; however, full card numbers or PIN codes are never stored. While using the platform, your browsing behavior, device information, IP address, and session logs may be recorded automatically, which are used to improve platform security and functionality. This information is used solely to provide services and fulfill legal obligations, and is never used for any unnecessary purpose.

2. Purpose of Data Use

Collected information is primarily used for account management, transaction verification, and improving customer service. Your contact details may be used to notify you of relevant promotions, bonus offers, or platform updates, though you may opt out of such communications at any time. Data may be analyzed to prevent fraud, combat money laundering, and ensure platform security. There may be a legal obligation to provide certain information to authorities in order to comply with applicable laws or regulatory requirements in Bangladesh. Sharing data with third parties for marketing or commercial purposes without user consent is not practiced and forms a core part of our policy.

3. Data Protection Methods

The ok nn platform uses industry-standard SSL encryption technology to protect all personal and financial information, keeping data transmission completely secure. Information stored on servers is encrypted and can only be accessed by authorized personnel for specific operational purposes. Regular security audits are conducted to prevent unauthorized access, hacking, or cyberattacks. In the event of a data breach, the relevant users will be notified immediately and necessary steps will be taken to minimize harm. User passwords are stored in hashed form and are never kept in plain readable text, ensuring the highest standard of account security.

4. Sharing Information with Third Parties

Ok nn never sells or rents your personal information, and this is the central commitment of our privacy policy. Trusted third-party partners may receive limited data for payment processing or technical service purposes, but they operate under strict confidentiality agreements. Information may be disclosed when required by law or court order, carried out in full compliance with the laws of Bangladesh. Personally identifiable information is never shared with advertisers or any other commercial entities. When selecting partner service providers, we also review their own privacy policies and only work with partners who meet our standards.

5. Cookies & Tracking Technologies

Cookies are used for the smooth operation of the platform, helping to remember your login state and save preferences. Analytical cookies are used to understand user behavior, which helps improve service quality. You may disable cookies through your browser settings, though this may limit some platform functionality. Third-party cookies are not used for personalized advertising or external tracking. Users will be notified in advance of any changes to the cookie policy, and consent will be obtained before the new policy takes effect.

6. User Rights

You have the right to view, correct, and in certain circumstances delete your own personal data. Requests to modify or delete any information can be sent to our support team, and we will process them within a reasonable timeframe. Requests to opt out of marketing communications can be made at any time and will take effect immediately. You also have the right to object to the processing of your data, particularly where it is being used for direct marketing. To exercise these rights, contact us through our support channels — our team is always ready to assist you.

7. Policy Changes & Contact

This privacy policy may be updated from time to time, and users will be duly informed before any significant changes take effect. Continued use of the platform after a revised policy has been published will be considered acceptance of the new policy. For any questions or concerns regarding privacy, please contact our support team. We are committed to complying with applicable data protection regulations in Bangladesh and treat every user's privacy with the utmost importance. Safeguarding your trust and privacy is our highest priority, and we remain fully committed to that goal.